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Emergency plumbing situations can happen to anyone. Even though you have carefully looked after your fixtures and plumbing system, issues still happen.

Strat By Turning Off the Main Valve

For most plumbing emergency situations, the main problem is a water leak. First up you need to rush to where the main water valve is located and turn it off. With this, you will be able to stop the water supply coming to your building and lessen the quantity of water bursting out of the leak.

Get In Touch For Help


When the need arises and you require an emergency plumber, we have staff on stand-by 24 hours a day, 7 days a week, 365 days a year.

Our team of dedicated professional plumbers, have fully stocked vans and the latest equipment at their disposal. Tradesmen receive the latest training in safety and plumbing and are ready to provide their expertise to resolve your plumbing requirements.

Got a Plumbing Emergency?

Here is a rundown of Jobs and the times and if you should or may not need to request the support of professionals for them:

Overflowing Toilet Tank

When you find that the water continues to flow even if you have already flushed it. The issue is usually in the tank and you can just turn off the shut-off valve on your own. To do so, you may repeatedly adjust the flapper and conduct several tests to see whether the overflow stops. If the issue persists, you would need the support of a plumbing professional to adjust the float arm.

Clogged Drain

A blocked drain is a simple problem that your plunger could resolve whether the problem isn’t too severe. If the plunger is still not able to effectively eliminate the blockage you may also use chemical cleansers. For severe blockages however, you might need to ask the support of professionals for this to be effectively remedied.

Pipe Leaks

Leaking pipes are a common occurrence, especially if these are relatively old. It’s best to ask the support of professionals. The best thing you can do is to shut off the water valve and then call a professional that you trust.

Leaking Faucet

A leaking faucet is caused by pulling the fixture too hard. Over time, it will loosen and would lead to water dripping drop by drop. Although this isn’t entirely a major plumbing crisis, leaks always meant wasting water. You can opt to repair this problem yourself. With the help of a wrench, you can tighten the fixture if this can still work. You may also opt to replace it completely.

Burst Pipes

Now, this is one of the largest plumbing problems you will probably encounter. The first thing to do would be to turn off the main water source so you can stop flooding in the home. The rest of the fixtures in your home should be turned off for the water to fully drain. Turn off appliances that come in contact with water in addition to the heating system of the house.

Water Heater Emergencies

Whether your water heater has extremely loud noises or water leaks, these emergency reactions will prove useful.

Standard operating procedures is to switch off the gas or electricity. In many gas water heater units, twist the dial above the thermostat to off. For electrical forms, the circuit breaker lever should be away.

Next step is to shut down the water supply of the water heater. If the water still continues to leak, you want to turn off the main valve.

And if not done so yet, give us a call.

Extremely Hot Water

It’s good to have a warm bath at the end of the day to relax, but if you noticed that the water in the shower or faucets is extremely hot then you’ve got a plumbing emergency. The reason behind scalding hot water is that your water heater has overheated.

You can turn on the hot water faucets and showers to drain out all of the hot water, but you need to be sure that you can safely do this. Additionally, prior to attempting this solution please turn off the water heater .

Dear Dr. Drip, I just wanted to let you know that Tyler was absolutely fantastic today! He was super helpful, and completely customer focused. This is the 2nd time that your staff have helped us, and it has been a pleasure each time! Your staff are 110% dedicated to customer service and completely live up to the brand you have created. Thank you so much, we really appreciate it!

Amanda and Matt Oatlands

About Us &

What We Do

Your Neighbourhood Plumber Sydney Plumbers were established in 2000, and today is one of Sydney’s fastest growing and most reputable plumbing maintenance companies. We specialise in rapid response emergency plumbing maintenance. Your Neighbourhood Plumber’s head office is located in Mona Vale, however we provide a plumbing service to all areas of Sydney.

Owned and operated by Andrew Smith, Your Neighbourhood Plumber offers a complete 24 hour 7 day a week service. We have 8 centrally controlled, mobile work vehicles for immediate response. Each vehicle carries a comprehensive range of the latest technology and inventory to ensure most jobs can be completed on the spot, which is a great cost savings for our customers.

Your Neighbourhood Plumber has built and maintains a loyal customer base, which includes domestic, commercial, real estate, strata, government and corporate companies. We initially became established throughout the Northern Beaches in Sydney and quickly built a strong reputation based on our high level of service, commitment to our customers and our professional expertise. We have since grown into a well-recognised and ethical plumbing company that services the entire Sydney region.

On time, every time is our passion and driving force behind our business. But it’s not the only thing that makes us different. Your Neighbourhood Plumber has one of the strongest code of ethics and staff training systems in the business of plumbing.

Our employees are extremely valued and highly trained. All employees undertake a full security and background check before starting and undergo an intensive training schedule prior to starting work at Your Neighbourhood Plumber. We recognise that our professional plumbers are the face of our company and therefore take immense responsibility on how they represent us.

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